Code of Ethics Essay Example | Topics and Well Written Essays - 1500 words

Code of Ethics - Essay Example No one person can run this organization; therefore, it is imperative that we hire associates who are friendly, knowledgeable, and understand exactly what their respective roles in the company are. We hold our associates to the highest ethical standards. We expect our employees to behave in such a way, on campus and off, that no shame or degradation will be cast upon Whitehouse Cherry. Business ethics, to us, is defined as behavior that would directly result in the loss of customers, or invite lawsuits. For example, good business ethics dictate that all Whitehouse Cherry associates keep all customer information confidential. This information includes their names, and all identifying information like addresses, social security numbers, and phone numbers. Our customers are assured that their information will neither appear on a listserv, nor will it be sold to solicitation companies or surveyors. As well, credit card information should only be entered into our database at the time customers are making purchases, whether in person, or via Web. Associates may not write down credit card numbers, expiration dates, or security code information wholly, or in part. If an associate experiences any difficulty entering credit card information into the database, please see a senior associate to complete the transaction. This rule applies to all forms of payment received by Whi tehouse Cherry, including checks and Pay Pal accounts. Failure to adhere to any part of this rule will result in immediate dismissal of the associate, as per our agreement, written or implied, with the customer. Whitehouse Cherry associates must never discuss customers, except with pertinent personnel, and for business and problem resolution reasons only. Even then, non-pertinent personnel, and customers, must not be within hearing range of the associates in discussion. Associates who overhear non-pertinent conversations must a) keep the